🙋♀️ EZSLEEPS FAQ – Frequently Asked Questions
EZSLEEPS
Frequently Asked Questions
❓ What makes EZ1 different from other travel pillows?
EZ1 is designed with 360° support - meaning it cradles your neck, chin, and shoulders. It’s compact, rollable, washable, and actually fits your lifestyle.
❓ Can I wash my EZSLEEPS pillow?
Yes! The outer cover is removable and machine-washable. The inner memory foam should not be washed or submerged in water.
❓ Where do you ship?
We currently ship to the US, Canada, UK, EU, Australia, and most countries worldwide. If your location isn’t listed at checkout, please email us.
❓ How long will shipping take?
Shipping times vary based on your location. Most orders arrive in 7–15 business days. You'll receive tracking info as soon as your order ships.
❓ Do you accept returns?
Absolutely. We offer a 30-day return window. If you're not happy with your product, email us and we’ll guide you through the process.
❓ Can I change my order after it's placed?
If your order hasn't shipped yet, we can usually make changes. Email us ASAP with your order number.
❓ Is EZ1 suitable for all neck sizes?
Yes! The ergonomic design and soft memory foam adapt comfortably to most neck sizes - whether you’re petite or broad-shouldered.
❓ Does the pillow come with a travel pouch?
Yes, each EZ1 pillow includes a compact pouch so you can roll it up and pack it easily in your carry-on or backpack.
❓ Is the memory foam firm or soft?
It’s perfectly balanced - soft enough to cushion your neck, yet firm enough to hold shape and provide proper support.
❓ Can I use EZ1 for more than just travel?
Absolutely! EZ1 is great for home, office naps, long drives, or even while lounging. Anywhere you need neck support, it works.
❓ Do you offer bulk or corporate orders?
Yes, we do! Whether for team travel, gifts, or hospitality use, feel free to contact us at ezsleeps.eu@gmail.com with your inquiry.
❓ What materials are used in the EZ1 pillow?
The inner core is premium memory foam, while the outer cover is a breathable, soft-touch fabric that’s removable and washable.
❓ Does the pillow contain any allergens or harmful materials?
No. Our memory foam is hypoallergenic and free from harmful chemicals like formaldehyde or heavy metals. Safe for long-term use.
❓ How compact is the EZ1 pillow when rolled up?
Once rolled, the EZ1 fits in the palm of your hand - roughly the size of a water bottle - making it easy to pack without bulk.
❓ How do I clean the EZ1 pillow properly?
Unzip and remove the outer fabric cover and machine wash it on a gentle cycle. The inner memory foam should only be spot-cleaned with a damp cloth.